Monday, April 2, 2007

Oops... Error Code 008 when logging in to Gmail

Ever since I started using Gmail, I have been having getting the error message "Oops... the system was unable to perform your operation (error code 008). Please try again in a few seconds."

It happens very often (almost every time) when I apply a label or archive my emails. I thought it was just some glitch in either my computer setting, my IE settings or whatever. I could still use my email OK, except that my inbox view does not refresh automatically (and I had to click "Inbox" link on the left to refresh the inbox).

It's a bit annoying, but I could live with it so I didn't bother to find the solution to it. However, starting a few weeks back, every time I log on to my Gmail account, I would get about a dozen of Error Code 008 messages (one stacking on the others). And I had to hit OK a dozen times before I could get to my Inbox.

Well, that's a bit too annoying to live with!! So I searched for the solution of this error, Google said it could be because of the cache on my computer. I deleted all the cache and cookies on my computer... log on to my Gmail account. There those Error Code 008 messages popping up another dozen times.

Obviously, cache wasn't the problem. And I kind of suspect that before clearing cache too, because I have another Gmail account, and I didn't get this error code 008 on that account. So there must be something wrong with "this" particular Gmail account.

I found someone suggesting to change the setting of Gmail to "Basic HTML". I couldn't follow his instruction, however, I noticed some other setting while I was trying to.

Under "General" tab in my Gmail setting, my language was set to "English (UK)", and I wasn't sure why it was set that way. My computer is always set to "English (US)", so I thought, well, that might be something I could try to change.

Once I changed it, I logged out of my Gmail. Tried to logged in again, and ta-da!! No more Error Code 008!!! I did a further experiment by changing my language back to "English (UK)", logged out, then logged in. And, again, I got a dozen Error Code 008 for a dozen times before I could see my emails.

Now I know this Error Code 008 at log in stage was caused by the language setting. But I still could not get rid of the error during applying labels or archive. However, I think I have enough progress that I could sleep OK this week!! :)

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